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FAQ

Whether you're curious about shipping, returns, or our affordable pricing, these FAQs are designed to provide clear and reliable answers. We want to ensure you feel informed and connected to the heart of D'more Jem—a brand rooted in trust, quality, and the celebration of meaningful jewelry.

  • Are D'Amore Jem products handmade?
    Yes, all our pieces are handcrafted by skilled Indian artisans, ensuring each item is unique and meticulously designed.
  • What materials do you use in your jewelry?
    We use high-quality materials, including sterling silver, brass, copper, and certified gemstones, ensuring durability and authenticity.
  • How do you ensure the authenticity of your gemstones?
    Each gemstone is ethically sourced and certified for quality, clarity, and authenticity. We carefully select every gem to meet our high standards.
  • Can I customize my jewelry?
    Yes, we offer customization for wedding rings, special occasions, and gold plating options. Contact us for personalized designs tailored to your needs.
  • Do you ship internationally?
    Yes, we provide worldwide shipping. Delivery times vary depending on your location.
  • How do I care for my jewelry?
    Store your jewelry in a dry place, avoid direct contact with chemicals, and clean gently with a soft cloth to maintain its shine.
  • What if my jewelry doesn’t fit?
    Many of our designs are adjustable, but if you face any issues, contact us, and we’ll assist you with resizing options.
  • Are your products affordable?
    Yes, we strive to provide elegant, high-quality jewelry at reasonable prices to make luxury accessible for everyone.
  • Do you provide certificates for gemstones?
    Yes, all our certified gemstones come with a guarantee of authenticity for your peace of mind.
  • Can I return or exchange my jewelry?
    We accept returns or exchanges within a specified timeframe, provided the item is in its original condition. Check our return policy for details.
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